How can we help you?
Find answers to common questions and learn how to get the most out of FileWas.
How It Works
Upload Your Files
Select files from your device or drag and drop them into the tool area. We support various formats including PDF, JPG, and Office documents.
Process Instantly
Our powerful servers process your files immediately. Whether it's merging, splitting, or compressing, it happens in seconds.
Download Securely
Download your processed files instantly. All files are automatically deleted from our servers after a short period for your privacy.
Frequently Asked Questions
Is FileWas free to use?
Yes! FileWas offers a generous free tier that allows you to perform essential file operations every day. For heavier usage, we offer affordable Pro plans.
Are my files safe?
Absolutely. We use SSL encryption for all transfers, and your files are automatically deleted from our servers after 1 hour (or up to 7 days for File Share, depending on your settings).
What is the file size limit?
Free users can upload files up to 20MB. Pro users enjoy increased limits up to 200MB for larger projects.
Can I use FileWas on mobile?
Yes, FileWas is fully responsive and works great on smartphones and tablets, so you can manage your files on the go.
Common Issues & Solutions
Upload Failed
Check your internet connection and ensure your file size is within the limits of your plan. If the problem persists, try refreshing the page.
Conversion Error
Ensure your file is not password protected or corrupted. Some complex PDF forms may not be supported for all operations.
Still need help?
If you couldn't find the answer you were looking for, feel free to reach out to our support team.